Frequently Asked Questions

General

How do I get a replacement recommendation paper or ID card?

If you need a replacement of your CA recommendation paper or ID card reach out to us via live chat or email: team@prestodoctor.com. If you only need a copy of your PDF recommendation, let us know, and we can email it to you.

The fee for an official replacement copy is $15 OR you can leave us a verified review on Google Reviews and have the replacement mailed for free!

To leave a review for your replacement, click here: PrestoDoctor Google Reviews

Let us know once the review is posted and we’ll make sure your replacement gets mailed out to you!

How do I renew my medical card?

To renew, click “schedule an appointment” on your dashboard once you are logged into your previous account. It will automatically register as a renewal appointment for you at a discounted price for being a return PrestoDoctor patient!

Renewal discount are only applied for previous PrestoDoctor patients who use the same email each year. If you sign up for a new account, your renewal will not be applied.

Please be aware that the new recommendation will be valid for 1 year from the time of the renewal appointment, not the expiration date of your previous recommendation.

How do I reschedule my appointment?

If you need to reschedule, simply send us a message using the live chat function on your screen, or email us at team@prestodoctor.com. As long as you reach out 2 hours before your appointment time, we’ll be able to move you to another date or time slot.

Is PrestoDoctor HIPAA compliant and secure?

All your information is absolutely 100% confidential and stored securely using industry-leading data warehousing measures. We don’t share your information with anyone – patient confidentiality is our #1 priority.

Will my recommendation be valid?

Yes! We’re the #1 rated online medical marijuana doctor. Over 500,000 patients have received valid medical marijuana recommendations from PrestoDoctor. You can read thousands of reviews of happy PrestoDoctor patients at Trustspot and Facebook.

Payments & Shipment

How much does it cost (what’s the price)?

Are you in Missouri?

  • The price is $109.99. Note that the state charges a separate application fee ($25 for your card, $100 additional for the ability to cultivate your own plants).

Are you in Oklahoma?

  • The price is $109.99. Note that the state charges a separate application fee ($100, reduced to $20 if you have SoonerCare or Medicare).

Are you in New York?

  • The price is $139.99. There is no state registration fee.

Are you in Nevada?

  • If you are a non-resident looking for a California card, the price is $69.99.
  • If you are a resident looking for a Nevada card, the price is $89.99 for a 1-year card, or $109.99 for a 2-year card. Note that the state charges a separate application fee ($50 for 1-year, $100 for 2-years).

Are you in California?

  • The price is $49.99. This includes everything you need: your appointment, paper recommendation, ID card, customized treatment plan, and shipping. There are no additional taxes or fees.

Are you in Pennsylvania?

  • The price is $139.99. Note that the state charges a separate application fee ($50).

Are you in Illinois?

  • The price is $109.99. Note that the state charges a separate application fee:
    • $50 for a 1-year card
    • $100 for a 2-year card
    • $125 for a 3-year card

Are you in Iowa?

  • The price is $159.99. Note that the state charges a separate application fee ($100, reduced to $25 if you have proof of Social Security Disability, Supplemental Security Income (SSI), or Iowa Medicaid).

Are you in Texas?

  • The price is $149.99. There is no state application fee.

Are you in Louisiana?

  • The price is $99.99. There is no state application fee.

Are you in Ohio?

  • The price is $99.99. Note that the state charges a separate application fee of $50. The state fee can be reduced under certain circumstances.

Are you in Arkansas?

  • The price is $99.99. Note that the state charges a separate application fee of $50.

Are you in West Virginia?

  • The price is $99.99. Note that the state charges a separate application fee of $50.  **However, a financial hardship waiver may be approved for low-income patients, defined as earning less than double the Federal Poverty Guidelines.
What are my shipping options?

Note: expedited shipping is only available for California medical cards.

If you choose standard shipping for your CA recommendation and ID card, USPS will generally deliver your PrestoDoctor mail within 3-5 business days.

Here are your options:

Standard USPS Economy (1-2 weeks): No charge, default shipping method

USPS Economy with Tracking (3-5 business days): $6.99

State: Arkansas

Can I grow my own marijuana as a patient in Arkansas?

No. Qualifying registered patients and their designated caregivers cannot grow or cultivate medical marijuana. Marijuana products must be purchased through licensed Arkansas medical marijuana dispensaries.

Do I need medical card to purchase marijuana in Arkansas?

Yes, you are required to have a valid medical marijuana card in Arkansas to purchase marijuana.

If you are visiting from another state, you may apply as an out-of-state patient. To apply as a visiting out-of-state patient, you must have a medical marijuana card or equivalent from another state. Additionally, the condition(s) for which you were approved in another state must also be a condition(s) approved in Arkansas. You can submit an online application here. Arkansas requires a non-refundable application processing fee of $50. Application processing time is up to 14 days after your application and payment has been submitted. After your application is reviewed, you will receive an e-mail alerting you to log back in and print your card. Visiting patient cards are valid for 90 days.

Do I need to be a resident of Arkansas to get a Arkansas Medical Marijuana Card?

Yes, you must be a resident of Arkansas with proof of residency to get an Arkansas medical marijuana card.

Do I need to include Medical Documentation before my appointment?

Medical documentation is encouraged, however it is not required. It is up to your physician to decide if you have a qualifying medical condition.

How do I register with Arkansas?

Patients may register online to the Arkansas Medical Marijuana System. Patients will register as a new user by entering a valid email address and password. Then, you will need to confirm your account via the email you registered your account to. You will then confirm your account and complete the required application.

Complete every box outlined in red on the application:

  • Don’t forget your SSN
  • Don’t forget your military status
  • Don’t forget to sign (use your finger or mouse and sign in the box)
  • State ID (take a picture and upload it)
  • Physician Written Certification (take a picture and upload it)
  • Finish and pay
  • Check on the status of your application 14 days
  • If approved, print your card
  • A hard copy of the card will be mailed.
  • Registry ID card application fees are NON-REFUNDABLE.
How Long is my Arkansas Recommendation valid?

Arkansas state recommendations are valid for up to one year from the date it is issued. If your physician issues it for less, then it expires on the date from which it is stated on your card.

How much are the Arkansas fees? Is this included in PrestoDoctor’s price?

Arkansas charges a non-refundable application processing fee of $50. This is not part of your PrestoDoctor appointment price.

How much is a Arkansas Recommendation?

The cost for your doctor appointment with PrestoDoctor is $99.99. You’ll only be billed if you are approved for your medical marijuana card. In the event of a denial, rest assured, there is no charge, as we offer a 100% money-back guarantee.

How old do you have to be to get a Arkansas Recommendation?

Patients must be 18 years or older to get an Arkansas state recommendation from PrestoDoctor. If you are under 18, you must apply with a caregiver.

What are the qualifying conditions for a Arkansas Medical Marijuana Card?

The qualifying conditions for an Arkansas medical marijuana card are as follows:

  • Cancer
  • Glaucoma
  • Positive status for human immunodeficiency virus/ acquired immune deficiency syndrome
  • Hepatitis C
  • Amyotrophic lateral sclerosis
  • Tourette’s syndrome
  • Crohn’s disease
  • Ulcerative colitis
  • Post-traumatic stress disorder
  • Severe arthritis
  • Fibromyalgia
  • Alzheimer’s disease
  • Cachexia or wasting syndrome
  • Peripheral neuropathy
  • Intractable pain which is pain that has not responded to ordinary medications, treatment, or surgical measures for more than six (6) months
  • Severe nausea
  • Seizures including without limitation those characteristic of epilepsy
  • Severe and persistent muscle spasms including without limitation those characteristic of multiple sclerosis
  • and any other medical condition or its treatment approved by the Department of Health

If you believe you have a medical condition that should be on this list, a petition to add a new qualifying medical condition can be submitted. Petition applications are reviewed and forwarded for a hearing. The department shall approve or deny a petition within one hundred (120) days of submission of the petition. Click here for petition information.

When will my card be mailed?

Your Arkansas medical marijuana card will take up to 14 days of processing time from the date your application was received and payment was submitted. Cards are mailed through the post office the next working day after the card is issued. However, if you applied online and have been approved you may print out a copy of your card.

State: California

Can I get a 99 plant grow card through PrestoDoctor?

No, we can not recommend that you possess anything more than the law allows. For the possession and grow limits in your area, please consult with this guide: canorml.org/medical-marijuana/local-growing-limits-in-california

Do I Still Need a Medical Card After Prop 64 Passed in CA?

Yes and no! If you’re between the ages of 18-20 you will still need a medical card in CA in order to purchase from dispensaries. If you keep your medical card, and register within your county for your Medical Marijuana Identification Card (MMIC) you can also save up to 20% on the new cannabis taxes.

Additionally, you also have access to higher quality products and higher possession and grow limits.

Does my PrestoDoctor Card give me Tax-Cut Benefits?

In order to be exempt from paying the sales tax at dispensaries, you will need to take one more step and register for your Medical Marijuana Identification Card. This can be done through your county. Email us at team@prestodoctor.com and we can help you through this process!

How can California dispensaries verify my recommendation?

PrestoDoctor provides 24/7 verification through these methods:

  • Phone verification by calling (650) 542-0420
  • Web verification by entering a patient’s ID number at prestoverify.com
  • QR code printed on the card, which pulls up patient verification information when scanned
How do I become a Caregiver for a CA patient, or assign someone?

In order to be a caregiver for a California patient you will need to complete a Caregiver Form. This form can be obtained by PrestoDoctor after your completed appointment. Simply reach out to us through live chat or email at team@prestodoctor.com.

When visiting a dispensary as a caregiver, you will need to bring the Caregiver Form, the patient’s government ID, and their medical recommendation paper/ID card.

Please keep in mind that a patient can only have 1 designated caregiver at a time.

How do I purchase product in California?

To purchase cannabis products, you will need to go to a licensed dispensing facility, most commonly called a “dispensary”. You can look up storefront and delivery dispensaries through https://weedmaps.com.

How old do I have to be to get a California recommendation?

You must be at least 18 years old in order to be evaluated.

Is medical cannabis different from recreational cannabis?

Essentially, no. Medical cannabis and recreational cannabis are the same product. However, some dispensaries may sell flower, oil, and other products, recreationally, that are un-tested. As a medical patient, you will have access to higher quality products, higher potency products, products that are tested for quality assurance, and higher grow and possession limits.

Is my name on a CA registry or accessible to employers?

Nope! PrestoDoctor respects patient privacy and is 100% HIPAA compliant. We take security and privacy seriously – your records remain safe and confidential. Medical records are available upon patient request.

What are qualifying conditions for a CA Medical Marijuana Card?

To become a California medical marijuana patient, you must qualify with one of the following conditions:

• Cancer

• Anorexia

• Anxiety

• AIDS

• Chronic pain

• Cachexia

• Persistent muscle spasms, including those associated with multiple sclerosis

• Seizures, including, but not limited to, those associated with epilepsy

• Severe nausea

• Glaucoma

• Arthritis

• Migraines

• Any other chronic or persistent medical symptom that substantially limits the ability of the person to conduct one or more major life activities (as defined by the Americans with Disabilities Act of 1990)

Will my CA recommendation be accepted in other states?

Your California cannabis recommendation will only be accepted in California and Nevada. In order to use your California recommendation in Nevada you will need a passport or non-Nevada ID.

California recommendations are sometimes accepted in other states. We recommend calling a dispensary in the state you’re interested in to see if they will accept a California recommendation.

State: Illinois

Can I Grow Marijuana Plants with a IL Medical Marijuana ID Card?

Patients will be able to grow up to five plants for their own personal medical use.

Do I need to be a resident of IL to get a Medical Marijuana Card?

Yes! You do need to be a resident of IL and be able to prove residency if you are not using an IL government-issued ID card. You also need to be in the state of Illinois to be able to see physicians and appointment times there and during your PrestoDoctor virtual appointment.

How do I schedule an appointment in Illinois?

To get started with PrestoDoctor – just navigate to https://prestodoctor.com and start to fill out your account information. You will have to add a Photo ID, add your billing information, upload any medical documentation that you would like to and you will be able to choose the appointment time and PrestoDoctor physician that works best for you!

How much are the Illinois state fees?

The state application fees for Qualifying Patients are as follows:

  • $50 For a One-Year Registry Card ($25 for Reduced Application Fee)
  • $100 For a Two-Year Registry Card ($50 for Reduced Application Fee)
  • $125 For a Three- Year Registry Card ($75 for Reduced Application Fee)

Illinois offers discounts to SSDI & SSI disability program patients (with proof of eligibility within the past year) and veterans with a copy of their DD214

Payment of the application fee must be made by credit card to the state in order to submit an application.

You can find more information on the state application fees here: https://dph.illinois.gov/topics-services/prevention-wellness/medical-cannabis/mcpp-registry-card-application-fees.html

Prices for caregiver registration may vary. Check with the Illinois MCPP for the most updated information.

How old do I have to be to get an Illinois Medical Marijuana Card?

PrestoDoctor patients must be 18 years of age or older to be able to see one of our state-licensed physicians and get recommended for a medical marijuana card. Minor patients will need to see an in-person doctor per telemedicine regulations.

What are qualifying conditions for an IL Medical Marijuana Card?

Qualifying patients must be diagnosed with one of the following debilitating conditions as stated on the Illinois Department of Public Health website:

https://www.dph.illinois.gov/topics-services/prevention-wellness/medical-cannabis/debilitating-conditions

We will not charge you unless you are approved for medical cannabis by one of our state-licensed physicians. You will have the chance to discuss any questions you have with your PrestoDoctor physician who will be able to decide if medical marijuana would be a good treatment option for you.

What is the price of an Illinois cannabis card evaluation?

The price of your PrestoDoctor appointment to get a certification in Illinois is $109.99 (for a 3-year recommendation). Note that the state charges a separate application fee.

    • $50 for a 1-year card
    • $100 for a 2-year card
    • $125 for a 3-year card

You are able to apply for a shorter application length, and extend your state as needed – within the three year time frame of your approval from our recommendation. 

You can research more about card extensions here: https://www.dph.illinois.gov/topics-services/prevention-wellness/medical-cannabis/extending-your-registry-card

What type of ID is required to get an IL Medical Marijuana Card?

The state of Illinois accepts a clear color photocopy or photo of a U.S. or IL government-issued photo ID. (No Commercial Drivers Licenses)

Will I need to provide medical documentation for a IL appointment?

Medical documentation is not necessarily required prior to your appointment. However, the doctor may request medical documentation after reviewing your medical questionnaire and patient file prior to, during, or after your appointment.

Providing medical documentation is encouraged but not required. 

To send medical documentation via email: team@prestodoctor.com

To send medical documentation via fax: 866-596-8688

State: Iowa

Can I have a caregiver in this state?

Yes, patients in Iowa can designate a caregiver. You can learn more about that process here.

Do I need a medical card to purchase marijuana in Iowa?

Yes! All dispensaries will require a medical marijuana card issued from the state. Don’t worry though, we can help you through the process.

Do I need to be a resident of Iowa to get a Medical Marijuana Card?

Yes! You do need to be a resident of Iowa and will need to have a valid Iowa driver’s license or ID card. You also need to be physically located in the state of Iowa in order to access appointment times for your virtual appointment.

For how long is my Iowa Recommendation valid?

Your recommendation is valid for 1 year from the time it is issued from the state.

How much are the Iowa state application fees?

The state of Iowa charges the following:

$100 for a 1 year certification, or $25 if the patient can provide:

  • Copy of Social Security Disability Benefit notice (SSDI notice)
  • Copy of proof of receipt of Supplemental Security Income Payment (SSI receipt)
  • Copy of Iowa Medicaid member card
  • Copy of Hawk-I member card 

These prices are separate from the fees paid to PrestoDoctor as they are paid directly to the state of Iowa.

How much is an Iowa Recommendation?

The price is $159.99, please note that the state charges a separate application fee of $100. The state fee can be reduced to $25 under certain circumstances including for Medicaid patients.

How old do I have to be to get an Iowa Recommendation?

You must be at least 18 years old in order to be evaluated through PrestoDoctor.

What are qualifying conditions for an IA Medical Marijuana Card?

Before you begin the process, it is first important to understand if you have a qualifying condition for a medical marijuana card. Here are some conditions that may qualify you for the program:

  • Chronic pain
  • Cancer – if the illness or its treatment produces one or more of the following: severe or chronic pain, nausea or severe vomiting, cachexia or severe wasting.
  • Seizures
  • Crohn’s disease
  • Multiple Sclerosis with severe and persistent muscle spasms
  • AIDS or HIV (as defined in Iowa Code, section 141A.1)
  • Amyotrophic lateral sclerosis (ALS)
  • Parkinson’s disease
  • Post-Traumatic Stress Disorder (PTSD)
  • Any terminal illness with a probable life expectancy of under one year – if the illness or its treatment produces one or more of the following: severe or chronic pain, nausea or severe vomiting, cachexia or severe wasting
  • Ulcerative colitis 
  • Severe, intractable pediatric autism with self-injurious or aggressive behaviors
  • Severe, intractable autism with self-injurious or aggressive behaviors
  • Corticobasal Degeneration 

 

When will my Iowa card be mailed?

The state should approve your online application within 1 week, at which point you will be able to access your digital card online. Iowa does not mail a physical card out to patients.

State: Louisiana

Can I grow my own marijuana as a patient in Louisiana?

Individuals may not grow their own cannabis plants in Louisiana at this time.

Do I need a medical card to buy marijuana in Louisiana?

Yes, you do need an active medical marijuana certification from a Louisiana licensed physician to purchase marijuana in Louisiana.

How do I register with the state of Louisiana?

You don’t need to register with the state – your physician will send your certification to the dispensary that you chose prior to your appointment. If you have not told your physician where to send your certification to you will be unable to purchase cannabis.

How long is my Louisiana recommendation valid?

Your Louisiana recommendation is valid for (1) year.

How much are the Louisiana state fees?

Currently, there are no Louisiana registration state fees.

How much is a Louisiana Recommendation?

$99.99

How old do I have to be to get a Louisiana recommendation?

You must be aged 18 or over to qualify for medical cannabis in Louisiana

What are qualifying conditions for an LA Medical Marijuana Card?
  • Cancer
  • Glaucoma
  • Alzheimer’s Disease
  • Amyotrophic Lateral Sclerosis (ALS)
  • Huntington’s Disease
  • Lewy Body Dementia
  • Motor Neuron Disease
  • Parkinson’s Disease
  • Spinal Muscular Atrophy
  • HIV / AIDS
  • Cachexia or Wasting Syndrome
  • Seizure Disorders
  • Epilepsy
  • Spasticity
  • Severe Muscle Spasms
  • Intractable Pain (Intractable pain means a pain state in which the cause of the pain cannot be removed or otherwise treated with the consent of the patient and which, in the generally accepted course of medical practice, no relief or cure of the cause of the pain is possible, or none has been found after reasonable efforts. It is pain so chronic and severe as to otherwise warrant an opiate prescription)
  • Crohn’s Disease
  • Muscular Dystrophy
  • Multiple Sclerosis
  • PTSD
  • Autism Spectrum Disorder* (behavior of such severity that the physical health of the person with autism is jeopardized; avoidance of others or inability to communicate of such severity that the physical health of the person with autism is jeopardized; self-injuring behavior; and physically aggressive or destructive behavior (La. R.S. 40:1046))
  • Traumatic Brain Injury
  • Concussion diagnosed by a physician
  • Chronic Pain associated with fibromyalgia or Sickle Cell Disease
  • Any Condition for which a patient is receiving hospice care or palliative care
  • Any condition not otherwise specified in this Subparagraph that a physician, in his medical opinion, considers debilitating to an individual patient and is qualified through his medical education and training to treat.
When will my LA card be mailed?

The state does not send you a card. Your physician will send everything that is needed for you to order and pick up your medication to the dispensary of your choice directly within 24-48 hours.

Will I need to provide medical documentation for a LA appointment?

No – we do not require any medical documentation for your appointment but you are always welcome to upload any documents that you’d like your physician to review prior to your appointment.

State: Missouri

Do I need a medical card to purchase marijuana in Missouri?

Yes! All dispensaries will require a medical marijuana card issued from the state. Don’t worry though, we can help you through the process.

How much is it to get a medical marijuana card in Missouri?

The price of your PrestoDoctor appointment to get a certification in Missouri is $109.99. Note that the state charges a separate application fee ($25 for your card, $100 additional for the ability to cultivate your plants).

Do I have to be a resident to get a MO recommendation?

Yes! In order to be evaluated for a Missouri medical card, you need to be a current resident of Missouri. Valid types of proof of residency are:

  • Copy of a valid Missouri Driver’s License
  • Missouri Identification Card
  • Current Missouri Motor Vehicle Registration
  • Recent Missouri Utility Bill
Can I Grow Marijuana Plants with a MO Medical Marijuana ID Card?

Yes! Upon receiving your patient cultivation identification card. There is an additional fee of $100 to grow up to six flowering plants per patient. There are also other security regulations that should be followed.

How old do I have to be to get a Missouri Medical Marijuana Card?

PrestoDoctor patients must be 18 years of age or older to be able to see one of our state-licensed physicians and get recommended for a medical marijuana card. Minor patients will need to see an in-person doctor per telemedicine regulations.

What are qualifying conditions for an MO Medical Marijuana Card?

Missouri has specific qualifying conditions for medical marijuana card patients. You can find the list of medical conditions here: https://prestodoctor.com/content/states/missouri. We do not charge unless you are approved for a Missouri certification and you will have the chance to discuss any questions and concerns you have regarding your medical conditions with your PrestoDoctor physician during your appointment.

What do I do once I am approved in Missouri?

Once you are approved by one of our physicians, you will receive the instructions via email of the next steps in applying for your Missouri Medical Marijuana License. You will be receiving a certification via email, where you will have to enter your social security number. Then you will be able to download that form to apply online via Missouri’s web portal (https://mo-public.mycomplia.com/). We can assist you with anything you have questions during this process!

Will I need to provide medical documentation for a MO appointment?

Medical documentation is not necessarily required prior to your appointment. However, the doctor may request medical documentation after reviewing your medical questionnaire and patient file prior to, during, or after your appointment.

Providing medical documentation is encouraged but not required. 

To send medical documentation via email: team@prestodoctor.com

To send medical documentation via fax: 866-596-8688

Will having a medical marijuana card affect my guns rights?

Article XIV of the Missouri Constitution, which authorizes the medical use of marijuana in Missouri, does not reference or prohibit the possession or purchase of firearms. However, federal law still may prohibit the possession or purchase of a firearm by individuals who use marijuana, regardless of whether a state has legalized marijuana for medical use. The Department of Health and Senior Services does not regulate the possession or purchase of firearms and therefore cannot say how the federal prohibition will be enforced within Missouri. Specific questions about these federal firearm restrictions should be directed to your attorney or the appropriate law enforcement agency.

State: Nevada

Do I have to be a resident to get a NV recommendation?

Yes! In order to be evaluated for a Nevada medical card you need to be a current resident of Nevada, and have your current address on your Nevada ID. If you have a passport or a valid non-Nevada ID, you can use a California cannabis recommendation at Nevada dispensaries.

Do I need a medical card to purchase marijuana in Nevada?

You do not need a medical card to purchase from dispensaries in Nevada if you are at least 21 years old, but you may still want one. If you are under 21, you will still need a medical card to be admitted entry into a dispensary. Also, you pay less in taxes if you have a medical card and can purchase different products in higher quantities. Also, medical card holders usually get preferential treatment in dispensaries (example: no waiting in long recreational lines).

How do I complete the Nevada State Application?

The state application is completed after your appointment with the doctor. If you’re approved, you will receive instructions via email on how to register online and download the state application (the state application is required in order for the state to mail you your physical cannabis card).

To register, click here: Nevada Medical Marijuana Program Portal

How do I schedule an appointment for a Nevada recommendation?

To schedule your Nevada card appointment, fill out your profile information and click the “schedule an appointment” button. Once you choose your day and time, be sure to click the Nevada State Card Processing Upgrade on the upgrades page. This indicates to the doctor that you are looking to be evaluated for a NV card.

How do I use a California Cannabis Card in Nevada?

California and Nevada have reciprocity, meaning that Nevada dispensaries will accept a California recommendation as long as you have a passport or a non-Nevada ID (such as an ID from any other state). To use your California recommendation in Nevada, simply bring your recommendation and your non-Nevada ID to the NV dispensary and you will be granted access.

How much are the Nevada state fees?

The state of Nevada charges the following:

$50 – 1 year cannabis card

• $100 – 2 year cannabis card

These prices are separate from the fees paid to PrestoDoctor, and are made through the online Nevada State Medical Marijuana Portal.

How much is a Nevada card evaluation?

PrestoDoctor offers 1 year Nevada card evaluations and 2 year card evaluations:

1-Year NV Medical Card Evaluation: $89.99

2-Year NV Medical Card Evaluation: $109.99

This fee does not cover the additional processing fees required by the state post-appointment.

What are qualifying conditions for a Nevada Medical Marijuana Card?

To become a Nevada medical marijuana patient, you must first be diagnosed with a debilitating or chronic condition and be a Nevada resident. To qualify as a patient you must have one of the following conditions:

• AIDS

• Cancer

• Glaucoma

• PTSD

• Cachexia

• Persistent muscle spasms (including multiple sclerosis)

• Seizures (including epilepsy)

• Severe nausea

• Severe pain

• Additional condition specifically approved by the Department of Health and Human Services

State: New York

Do I have to be a New York resident to get a NY medical card?

Yes, the New York State Portal requires you to provide proof of residency within the state when registering as a patient.

Proof of residency can include:

  • ID number from your New York State Driver’s License or New York State Non-Driver ID Card.
  • Copy of a government-issued identification card that contains your name and New York State address.
  • Copy of a utility bill or other document showing your residency issued within the previous two months. The document must contain your name and address.
  • Copy of a current lease or similar document showing your residency within New York State.
  • Other documentation as approved by DOH containing sufficient information to show proof of residency in New York State.
Do I need a medical card to purchase marijuana in New York?

Marijuana is now approved in New York for recreational and medical use. It is now legal for adults 21+ to purchase cannabis in New York. However, there are still benefits for getting your medical marijuana card.

Some benefits include:

  • Higher possession limits
  • Access to cannabis at age 18+
  • Ability for cultivation
  • Legal protection
  • and more!
How do I register with New York after getting my certification?

On March 20, 2023, the Office of Cannabis Management in New York updated their program. Patients will be automatically registered with the state once they are certified. Your patient certification form will now included your registry ID.

If you are certified AFTER March 20th, 2023, you must notify the doctor or any change in your name or address within (10) business days of this change. A new certification and registry ID will be provided to reflect changes.

If you are certified BEFORE March 20th, 2023, you must notify the Medical Cannabis Program of any change in name or address within (10) business days of this change. The state may (not always) generate a new registry ID.

How long is my NY recommendation valid?

Your recommendation is valid for 1 year from your Patient Certification Form. Keep in touch with your doctor if any dosage or product changes are needed/recommended by the dispensary pharmacist. 

How much is a NY evaluation?

The evaluation fee is $139.99. During this process you will be evaluated by the doctor, in which he/she will generate a state issued recommendation that will be provided after the appointment.

There is no longer a state registration process or fee.

What are qualifying conditions for a NY Medical Marijuana Card?

New York has dropped their list of qualifying conditions for the medical marijuana program in January 2022. Now, it is up to the physicians discretion on whether medical cannabis can treat a health condition.

Listed are a few traditional qualifying conditions:

• Cancer

• Positive status for Human Immunodeficiency Virus (HIV) or Acquired Immune Deficiency Syndrome (AIDS)

• Amyotrophic Lateral Sclerosis (Lou Gehrig’s Disease)

• Parkinson’s Disease

• Multiple Sclerosis

• Damage to the nervous tissue of the spinal cord with objective neurological indication of intractable Spasticity

• Epilepsy

• Inflammatory Bowel Disease(IBD)

• Ulcerative Colitis

• Crohn’s Disease

• Chronic Inflammatory Demyelinating Polyneuropathy

• Huntington’s Disease

• Chronic Pain

• PTSD

• Opioid Replacement/Opioid Use Disorder

Will I need to provide medical documentation for a NY appointment?

Medical documentation is not necessarily required prior to your appointment. However, the doctor may request medical documentation after reviewing your medical questionnaire and patient file prior to, during, or after your appointment.

Providing medical documentation is encouraged but not required. 

To send medical documentation via email: team@prestodoctor.com

To send medical documentation via fax: 866-596-8688

State: Ohio

Can I grow my own marijuana as a patient in Ohio?

No. Unfortunately, the state of Ohio does not allow medical marijuana patients to grow their own cannabis.

Do I need a medical card to purchase marijuana in Ohio?

Yes. Medical marijuana in Ohio can only be purchased by verified medical marijuana patients with a valid state recommendation.

Do I need to be a resident of Ohio to get a Ohio Medical Marijuana Card?

Yes, you must be a resident of Ohio to get your Ohio medical marijuana card. The doctor will need the patient’s valid Ohio driver’s license, a valid Ohio identification card issued by the Ohio bureau of motor vehicles (BMV), or another form of identification approved by the Board of Pharmacy to demonstrate residency.

Do I need to include Medical Documentation before my Appointment?

Medical documentation is not required, however it is encouraged and may help your doctor further understand your qualifying medical condition.

How do I register with the state of Ohio?

Once your doctor has entered a patient or caregiver into the registry, the patient/caregiver will receive an email prompting them to login to their profile in the Patient Registry. The email contains a link which is only valid for one use. In the registry, complete your application and pay the fee.

How Long is my Ohio Recommendation valid?

Ohio recommendations are valid for 1 year. Patients must see a doctor annually to renew their medical marijuana card.

How much are the Ohio fees? Is this included in PrestoDoctor’s price?

The Ohio medical marijuana registration fee is $50 for patients and $25 for caregivers – annually. Patients who qualify for indigent or veteran status may be eligible for fee reductions. This is not included in PrestoDoctor’s price.

How much is a Ohio Recommendation?

The price is $99.99, please note that the state charges a separate application fee of $50. The state fee can be reduced under certain circumstances.

What are the qualifying conditions for an Ohio Medical Marijuana Card?

The following are qualifying conditions for an Ohio medical marijuana card:

  • Acquired immune deficiency syndrome (AIDS)
  • Alzheimer’s disease
  • Amyotrophic lateral sclerosis (Lou Gehrig’s disease)
  • Arthritis
  • Cachexia
  • Cancer
  • Chronic migraines
  • Chronic traumatic encephalopathy
  • Complex regional pain syndrome
  • Crohn’s disease
  • Epilepsy or other seizure disorders
  • Fibromyalgia
  • Glaucoma
  • Hepatitis C
  • Huntington’s disease
  • Inflammatory bowel disease
  • Irritable bowel syndrome
  • Multiple Sclerosis
  • Pain that is either of the following nature: (i) Chronic and severe; or (ii) Intractable
  • Parkinson’s disease
  • Positive status for HIV
  • Post-traumatic stress disorder
  • Sickle cell anemia
  • Spasticity
  • Spinal cord disease or injury
  • Terminal illness
  • Tourette’s syndrome
  • Traumatic brain injury
  • Ulcerative colitis
When will my card be mailed?

Ohio has discontinued issuing physical medical cannabis cards. After payment of your registration fee, you will have the ability to print your card and begin visiting dispensaries.

State: Oklahoma

Will I need to provide medical documentation for an OK appointment?

Medical documentation is not necessarily required prior to your appointment. However, the doctor may request medical documentation after reviewing your medical questionnaire and patient file prior to, during, or after your appointment.

Providing medical documentation is encouraged but not required. 

To send medical documentation via email: team@prestodoctor.com

To send medical documentation via fax: 866-596-8688

Can I grow my own marijuana as a patient in Oklahoma?

Yes, qualified patients will be allowed to grow up to grow up to six mature plants in their private residence, in addition to six immature plants (seedlings).

Can I have a designated caregiver to purchase products for me?

Yes. Under qualifying circumstances, which are listed on the OMMA application, licenses will be granted that provide a designated caregiver to licensed patients. Please note that you will need to provide documented information on why you need a caregiver.

Can I use my Medical Marijuana Card from another state?

Residents of other states outside Oklahoma that hold a valid state-issued medical marijuana license in their home state may apply for a temporary license to buy, use, and grow medical marijuana from an Oklahoma dispensary. The license will be valid for 30-60 days, and cannot exceed the expiration of the out-of-state medical marijuana card. Temporary Oklahoma medical marijuana licenses can be renewed.

Do I need to be a resident of Oklahoma to apply?

Yes, proving residency is required for the process in becoming an Oklahoma Medical Marijuana Patient.

The state will require one of the following as proof of your residency:

  • An Oklahoma driver’s license or identification card (front of card in color)
  • The preceding year’s State of Oklahoma tax return
  • An Oklahoma utility bill (for the calendar month preceding the date of application. Cell phone and internet bills will NOT be accepted).
  • A residential property deed showing ownership of Oklahoma property
  • Current rental agreement for OK residential property
  • Other documentation OMMA deems sufficient. You can call OMMA at (405) 522-OMMA to see what other (if any) they would accept
How do I complete the Oklahoma state registration online?

The online state registration is completed after your appointment with the doctor. If you’re approved, we will send you your signed/completed doctor’s form and provide instructions on how to register online.

To register, click here: http://omma.ok.gov/apply-now

How do I get a license to open a dispensary in Oklahoma?

Along with the standard medical marijuana applications, application for potential growers, transporters, processors, and dispensary operators are available at omma.ok.gov. Oklahoma requires applicants to be:

  • At least 25 years old
  • A resident of Oklahoma
  • Already registered to conduct business in the state
  • Have no more than 25% non-Oklahoma ownership (i.e. no more than 25% of your dispensary partners can be non-Oklahoma residents)

Application fees for growers, processors, and dispensary operators are $2,500.

The Oklahoma State Department of Health will be updating the status of the medical marijuana program as new information becomes available. You can either check omma.ok.gov, or call 405-271-2266 for the most up to date information.

How long will it take to get my medical marijuana card in OK?

All completed applications will be either approved or denied within 14 days of receipt. Applicants will receive a letter in the mail with the decision as well as a notification via email. The State of Oklahoma would then mail the patient their medical marijuana card in the mail upon approval.

How much does it cost to apply for a card in Oklahoma?

The evaluation fee is $109.99. During this process you will be evaluated by the doctor, in which he/she will generate a state issued recommendation that will be provided after the appointment.

The Oklahoma Medical Marijuana Authority (OMMA) application fee is $100, and will need to be renewed every two years. For applicants that qualify with Medicaid (SoonerCare) or Medicare benefits, the application fee is $20.

How much is the Oklahoma state fee?

The state of Oklahoma charges the following:

  • $100 for a two year application

or

  • $20 for a two year application for applicants that qualify with Medicaid (SoonerCare) or Medicare benefits.

These prices are separate from the fees paid to PrestoDoctor as they are paid directly to the state of Oklahoma.

How old do I have to be to get an Oklahoma Recommendation?

You must be at least 18 years old in order to be evaluated through PrestoDoctor.

*You can get a recommendation if you are under 18 in Oklahoma, but you will need to find a local in-person doctor. Here is more information on the process: http://omma.ok.gov/minor-patient-application-information1

What are qualifying conditions for an OK Medical Marijuana Card?

In contrast to most states with valid medical marijuana programs in the United States, the Oklahoma program does not identify a specific list of qualifying conditions. A physician may certify a patient if they are convinced that the use of medical marijuana will be an appropriate treatment for that patient’s particular medical condition.

Several Oklahoma-licensed physicians may use other states’ lists of qualifying conditions as a viable metric when determining whether a patient would benefit from the use of medical marijuana for a specific condition, although determination is at the discretion of the physician.

What department is responsible for OK Medical Marijuana?

The Oklahoma Medical Marijuana Authority (OMMA) is currently overseeing the entirety of the state’s medical marijuana program. This includes all applications related to patients, caregivers, growers, processors, transporters and dispensaries.

The Oklahoma State Department of Health updates the status of the medical marijuana program as new information becomes available. Up to date information can be found by checking omma.ok.gov/contact, or calling (405) 271-2266.

What do I need to get an OK medical marijuana recommendation?

In order to be approved for medical marijuana in Oklahoma, you must obtain a physician’s signature on the official OMMA form stating that the doctor recommends medical marijuana for you. We will process this for you after your appointment.

State: Pennsylvania

Do I have to be a resident to get a PA recommendation?

Yes, you must be a current resident of Pennsylvania in order to be evaluated for a PA medical card.

When registering within the PA Department of Health portal, you will need to upload your driver’s license information. If the address on your driver’s license does not match your current mailing address, please email the state program here: RA-DHMEDMARIJUANA@pa.gov and request an address change in the state system.

How do I register within the PA Department of Health Portal?

To get started with your PA registration, click here: https://padohmmp.custhelp.com/app/adult-patient-registration 

When registering, you will need to submit your:

  • First & Last Name
  • Date of birth
  • Pennsylvania Driver’s License/ ID Card #
  • Current Address & County of residence
  • Email Address
  • Phone #

 

How much is a Pennsylvania Evaluation?

You must complete one appointment with the physician in order to receive your medical marijuana recommendation for Pennsylvania.

  • Pennsylvania Medical Cannabis Evaluation – $139.99

Please keep in mind that the state of Pennsylvania will also charge a separate $50 processing fee for the printing and mailing of your physical medical card. This is paid directly to them at the time of completing your online registration through their DOH portal.

What are qualifying conditions for a Pennsylvania Medical Card?

Pennsylvania Qualifying Conditions include:

  • Amyotrophic lateral sclerosis (ALS);
  • Anxiety disorders;
  • Autism;
  • Cancer, including remission therapy;
  • Crohn’s disease;
  • Damage to the nervous tissue of the central nervous system (brain-spinal cord) with objective neurological indication of intractable spasticity, and other associated neuropathies;
  • Dyskinetic and spastic movement disorders;
  • Epilepsy;
  • Glaucoma;
  • HIV / AIDS;
  • Huntington’s disease;
  • Inflammatory bowel disease (IBD);
  • Intractable seizures;
  • Multiple sclerosis (MS);
  • Neurodegenerative diseases;
  • Neuropathies;
  • Opioid use disorder for which conventional therapeutic interventions are contraindicated or ineffective, or for which adjunctive therapy is indicated in combination with primary therapeutic interventions;
  • Parkinson’s disease;
  • Post-traumatic stress disorder (PTSD);
  • Severe chronic or intractable pain of neuropathic origin or severe chronic or intractable pain;
  • Sickle cell anemia;
  • Terminal illness; and
  • Tourette syndrome.
When will my PA card be mailed?

After you have successfully been evaluated, approved, and have completed the registration within the Pennsylvania Department of Health Portal, the state will mail your card within 7-10 business days from your application submittal – please be aware that PrestoDoctor does not mail your medical card.

If for any reason you’re experiencing delays, please frequently login to your state portal to check for progress updates, or email the state directly at RA-DHMedMarijuana@pa.gov

State: Texas

Can I grow my own cannabis in Texas?

Unfortunately no, you are not allowed to grow your own cannabis/marijuana in Texas. You are only allowed to purchased from licensed dispensaries after you are approved for a medical card.

Do I need to be a resident of Texas?

Yes, you must be a resident of Texas in order to be approved for a medical card.

Is it legal for patients to smoke low-THC cannabis?

The information discussed in Texas Occupations Code §169.001 specifically excludes smoking from the definition of “medical use”.

What are qualifying conditions for Texas?
  • Amyotrophic lateral sclerosis
  • Autism
  • Cancer
  • Epilepsy
  • Incurable neurodegenerative disease
  • Multiple sclerosis
  • Post-traumatic stress disorder
  • Seizure disorder
  • Spasticity
  • Medical conditions designated by the Health and Human Services Commission as authorizing treatment with low-THC cannabis as part of an approved research program.
What do I do once I am approved in Texas?

Once you are approved by one of our physicians, you will receive the information you need via your email account that’s listed on your PrestoDoctor. Once you are registered into the Compassionate Use Registry of Texas (CURT), you will then be able to contact one of the state approved dispensaries and get your prescription filled. We can assist you with anything you have questions during this process!

What is the cost of a Texas cannabis prescription evaluation?

The price is $149.99. There is no state application fee.

Will I need to provide medical documentation for a TX appointment?

Medical documentation is not necessarily required prior to your appointment. However, the doctor may request medical documentation after reviewing your medical questionnaire and patient file prior to, during, or after your appointment.

Providing medical documentation is encouraged but not required. 

To send medical documentation via email: team@prestodoctor.com

To send medical documentation via fax: 866-596-8688

Will participation affect my eligibility for a TX handgun permit?

A patient’s participation in CUP does not disqualify the individual from obtaining or maintaining a License to Carry (LTC).  Notwithstanding that certain medical marijuana programs have been determined by the FBI to disqualify an individual from possessing firearms, the department does not believe this determination applies to Texas’ low-THC cannabis, Compassionate Use Program.

However, the individual’s underlying condition that is the basis for participation in CUP may under certain circumstances be disqualifying. If the medical condition potentially affects the individual’s ability to exercise sound judgment, the department may refer the matter to the Medical Advisory Board (DSHS) for their review and recommendation. Should the Board find the individual “incapable of exercising sound judgment with respect to the proper use and storage of a handgun,” the department would deny an application or revoke a current LTC.

State: West Virginia

Can I grow my own marijuana as a patient in West Virginia?

West Virginia does not allow for at-home cultivation of cannabis.

Do I need medical card to purchase marijuana in West Virginia?

Yes, you must have a valid medical cannabis card in West Virginia to purchase marijuana.

Do I need to be a resident of West Virginia to get a West Virginia Medical Marijuana Card?

Yes. Patients must be a legal resident of West Virginia and provide proof of residency to apply for a West Virginia medical marijuana card.

Do I need to include Medical Documentation before my appointment?

No, your physician will decide if your condition qualifies and would benefit from medical cannabis. However, medical documentation can help your physician better understand your medical condition.

How do I register with West Virginia?

West Virginia medical marijuana patients will fill out an application on the West Virginia state website. Patients will click register on the upper right hand corner of the page. Once this registration page is completed, you will receive an email to verify your account. Once verified, you may login to your account and complete a New Application Form. Upon completing this form, you will receive a 4 digit application number which you will need to make a payment to the state (if payment is mailed). Payment may also be submitted electronically at the end of the state application.

How long is my West Virginia Recommendation valid?

West Virginia medical cannabis cards are valid for one year.

How much is a West Virginia Recommendation?

West Virginia recommendations are $99 from PrestoDoctor. This includes your doctor’s visit and any followup questions you may have for your doctor.

How old do you have to be to get a West Virginia Recommendation?

Patients must be 18+ to get a West Virginia medical marijuana recommendation from PrestoDoctor.

What are the qualifying conditions for a West Virginia Medical Marijuana Card?

West Virginia’s medical marijuana program defines a “serious medical condition” as any one of the following:

  • Cancer
  • Position status for human immunodeficiency virus or acquired immune deficiency syndrome o Amyotrophic lateral sclerosis
  • Parkinson’s disease
  • Multiple sclerosis
  • Damage to the nervous tissue of the spinal cord with objective neurological indication of intractable spasticity.
  • Epilepsy
  • Neuropathies
  • Huntington’s disease
  • Crohn’s disease
  • Post-traumatic stress disorder
  • Intractable seizures
  • Sickle cell anemia
  • Severe chronic or intractable pain of neuropathic origin or severe chronic or intractable pain
  • Terminal illness that is defined as a medical prognosis of life expectancy of approximately one year or less if the illness runs its normal course.
When will my card be mailed?

West Virginia does not mail a physical medical marijuana card. Your application will take 30 days to review after receipt of your application and processing of the state fee. The state of West Virginia will notify you via email the status of your application. If approved, your card will be issued and accessible via the application portal.

Technology

Help! I’m having trouble resetting my password!
Here are some tips to help you reset your password:
– You can send yourself a new reset password link here.
– Make sure you are only clicking the newest reset password link in your email. If you click an old link in an old email, you will receive an error message, likely saying “token is invalid”.
Help! I’m having trouble with the Technology Test!

If you’re having trouble hearing the music or seeing the screen preview during the technology test, please try these helpful tips:

  • If you’re using a computer, make sure that you’re using the Chrome, Firefox, Safari, or Edge browser
  • If you’re already using one of the above browsers, please make sure that you have enabled camera and microphone permissions. For example, if you’re using Chrome, you can click on the green “lock” icon in the URL bar next to prestodoctor.com and check the camera/microphone permissions. They should be set to “always allow”, then reload the technology test pagePrestoDoctor technology test
  • If you’re using an Android smartphone or tablet, try restarting the device
  • If you’re using an iPhone, make sure you are using the Safari app rather than any other internet application (like Chrome)
  • Make sure that no other applications are open on your phone that enable your camera or microphone (example: Snapchat, Instagram, Musical.ly, etc.). You can ensure this by restarting your phone before logging into your account and joining the meeting
  • Check to make sure that your internet browser application is up to date and that the newest version has been downloaded
  • Make sure your volume is turned all the way up
What device can I use for my video chat appointment?

The video chat is compatible with:

  • Computer/Laptop with a webcam using Chrome, Safari, Firefox, or Edge browser
  • iPhone or iPad using Safari browser
  • Android phone or tablet using Chrome browser

Have any other questions? Shoot us an email at team@prestodoctor.com